The User Delivers Results

What are users doing when they interact with your current applications? You need the right processes, tools, and data available to understand the end-user’s journey and ensure they get the desired experience to deliver on the mission at hand. Omni Federal’s UEM solution is driven by years of unique UX expertise across commercial and government markets, with one foundational tenant guiding our approach: people, not technology, deliver results.

Proper User Experience Monitoring (UEM) ensures that technologies streamline performance for the end-user instead of adding layers of difficulty and frustration. By monitoring users’ journeys, you can determine if the software is being used as expected or if users are finding their own work-arounds thereby decreasing the value of the software.

An Improved UX

Gauge user experience and evaluate your software’s performance with a comprehensive set of data and metrics. UEM works in conjunction with Cloud One, enabling you to monitor, track, and report user data across quantitative and qualitative metrics, all from a centralized location.